Privacy policy

 

IK "Perfection Group" (hereinafter - "Perfection Group" and/or "We") is important to the trust of our customers. Our goal is to make our Customers feel safe when they share their personal data with us. In our daily activities, we take care that personal data is protected. Perfection Group takes care of its customers' privacy and personal data protection, respects customers' rights to the legality of personal data processing in accordance with Regulation 2016/679 of the European Parliament and the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data (hereinafter - the Regulation) and other laws and regulations in force in the Republic of Latvia, binding instructions and regulations issued by the responsible institutions in the field of privacy and data processing.

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This Privacy Policy informs and provides an explanation of how Perfection Group takes care of and protects the personal data of the Clients in its possession, explains in what way and for what purposes the data of our Clients is processed, as well as provides information about the rights and obligations of our Clients.

We have made the privacy policy as simple as possible, but please familiarize yourself with the following concepts first:

• data subject: a natural person who can be directly or indirectly identified;

• personal data: any information directly or indirectly attributable to a natural person;

• services: any kind of services and goods that Perfection Group offers and provides online or in person;

• processing of personal data: any actions performed with personal data, including collection, registration, input, storage, use, transfer, blocking or deletion of data.

• controller: a natural or legal person, a state or local government institution, which alone or together with others determines the purposes and means of processing personal data, as well as is responsible for the processing of personal data in accordance with the Personal Data Protection Law.

Table of Contents:

1. Manager and contact information
2. Eligibility
3. How do we obtain personal data?
4. What personal data do we collect?
5. For what purposes do we process personal data and what is the legal basis for processing?
6. Who can we provide personal data to?
7. How long do we store data?
8. What are the rights and obligations of the data subject?
9. Where to turn in case of questions or confusion?
10. Terms of use of cookies

1. Manager and contact information

The controller of personal data processing is IK "Perfection Group" (unified registration no. 5000219025, legal address Saldus nov., Kursīšu pag., "Tīreļi", LV-3890), hereinafter - Perfection Group.

Perfection Group's contact information for matters related to personal data processing is: ikperfectiongroup@gmail.com and info@perfectionmedia.lv. Using this contact information, you can ask questions about the processing of personal data. A request for the exercise of one's rights can be submitted by:

in the form of electronic mail, signing with a secure electronic signature.

 

2. Eligibility

The privacy policy applies to all data processing, regardless of the form or medium in which our customers submit their personal data (on the website www.perfectionmedia.lv or by e-mail), the privacy policy is applied to ensure the protection of privacy and personal data in relation to: natural persons for online store buyers.

3. How do we obtain personal data?

We can receive personal data in several ways and the information we obtain about a person depends on the content of the transaction, including the Service selected and used.

the data subject has provided his personal data to Perfection Group, i.e. when the data subject or his authorized person communicates and/or cooperates with Perfection Group, for example:

• when preparing and concluding a contract;
• when applying for and using Perfection Group services;
• when signing up to receive news and seminars;
• requesting information or submitting an application for consideration of a specific issue or request;

We also obtain information within the framework of any kind of mutual cooperation, for example, when our Clients or cooperation partners participate in events organized by Perfection Group, during which photos may be taken or a video recording may be made, the information about which has been previously provided.

4. What personal data do we collect and the purposes of personal data processing?

Depending on the service used or cooperation, we obtain the following data below:

• basic data or personal/customer identification data: name, surname, date of birth;
• data related to the relationship with the Customer or information resulting from the services provided to the Customer
• documents confirming the purchase of goods and related transactions
• data of goods delivery
• equipment repair and related equipment data
• defects, visual image,
• customer contact information,
• customer applications,
• customer contact information:
• name,
• phone number,
• e-mail address;
• data that is obtained based on the Customer's consent.

• Consent is valid until it is executed or revoked, whichever is sooner.
• photographs/photos: photographs/photos from Perfection Group events, photo opdate of collection;

5. For what purposes do we process personal data and what is the legal basis for processing?

Perfection Group processes personal data only for specific and necessary purposes, based on certain legal grounds, including the legitimate interests of Perfection Group.

Your data is processed:

1. for providing services and ensuring contract/transaction fulfillment, including registering and shopping in the online store, service applications on the website www.perfectionmedia.lv, Perfection Group sales points. The purpose of processing refers to the provision of services and the execution of concluded contracts (transactions). We perform the processing on the basis of the law and contract (transaction).
2. for the preparation and conclusion of the contract. The purpose of processing refers to new customers, first-time or new services/transactions. We perform the processing on the basis of the law and contract (transaction).
3. in cases of mutual communication, in order to provide the data subject with support and information, including for solving the requested questions. The purpose of processing refers to the mutual communication between the data subject and Perfection Group, including applications, submissions or any contact submitted by the data subject (including by post, e-mail, on the website, etc.). We perform the processing on the basis of the law and contract (transaction), including the submitted application, submission or question.
4. to prevent, control and detect criminal offenses against our property (theft, vandalism, etc.), as well as to protect the vital interests of employees, customers, visitors and others, including health and life. The purpose of processing refers to the performed video surveillance. We process on the basis of legitimate interest.
5. for marketing and communication purposes. The purpose of the processing refers to the sending of Perfection Group commercial communications, customer loyalty events, seminars, training and other specific purposes, for example, if you participate in one of the events organized by Perfection Group, during which photos may be taken or a video recording may be made, for which information is provided above . We carry out the processing on the basis of the data subject's consent.
6. Perfection Group processes Personal Data only for the aforementioned processing purposes. For the purpose of protecting the interests of natural persons, the Customer's data is protected by using modern technological capabilities, reasonably available organizational, financial and technical resources, as well as security measures. As part of these measures, we ensure an appropriate level of information protection to prevent unauthorized access to personal data.

6. Who can we provide personal data to?

We can share the information you provide with our cooperation partners, service providers, in certain cases when it has a specific purpose, for example, for the qualitative and prompt fulfillment of the obligations of the contract concluded with the Customer, we can authorize our cooperation partners to deliver goods, process payments or ensure provision of services, such as equipment maintenance and repair services, attracting cooperation partners for the purposes of marketing and trade promotion, providing direct marketing and managing trade projects.

We have the right to transfer the Customer's personal data necessary for the performance of these services to cooperation partners to the extent necessary for the performance of these activities. Cooperation partners will ensure the fulfillment of personal data processing and protection requirements in accordance with Perfection Group requirements and legislation, and will not use personal data for purposes other than those authorized by us.

In addition, we may disclose information about you:

• if required by law or legal proceedings;
• law enforcement authorities, as well as state and local government authorities, upon their request;
• if we believe that disclosure of personal data is necessary or appropriate to prevent physical harm or financial loss, or in connection with the investigation of suspected or actual illegal activity;
• to protect ownership, service and legal rights;
• to comply with any applicable laws.

7. How long do we store data?

We store personal data only for as long as is necessary to achieve the goals set out in this Privacy Policy, unless their longer storage is determined or permitted by applicable regulatory enactments, or as long as the data subject's consent to the relevant personal data processing is valid, if there is no other legal basis for data processing. basis.

8. What are the rights and obligations of the data subject?

You have the right to request a copy of your personal data at any time, to check the correctness of the stored information and/or to correct or update this information. We will make every effort to provide you with appropriate access to any of your personal information that we hold within 30 days of receiving your request.

To protect your privacy and security, we will take appropriate steps to verify your identity before information of the issuance of your requested personal data. Perfection Group processes data subjects' submissions related to the aforementioned rights free of charge. Consideration of the application may be refused or a reasonable fee may be applied for it, if they are obviously unfounded or excessive.

You can withdraw the consents you have given yourself at any time. Giving or withdrawing consent is a person's free choice and does not impose any mandatory additional obligations. However, if the person decides to withdraw any of the consents given, it should be noted that the data processing related to the specific consent will no longer be provided and the previous options may no longer be available.

Also, you can opt out of commercial notifications at any time by sending a submission/notification to the e-mail address: ikperfectiongroup@gmail.com or by using the automated option provided in the commercial notification to opt out of receiving further notifications by clicking on the opt-out indication in the relevant commercial notification (e-mail) the end.

The data subject is obliged to:

provide us with information about changes in the data you provide, as it is important for us that we have true and up-to-date information;

to provide us with additional information if necessary. In the framework of communication and cooperation, we may ask you to provide additional information to make sure that the communication or cooperation takes place with a certain natural person and that the information about this person disclosed in the framework of communication and/or cooperation is disclosed only to this specific person, without infringing the rights of other persons.

Since we are constantly improving and developing our operation and also improving our website, which is done with the aim of improving the quality of the services we provide, there is a possibility that we will periodically amend and supplement this Privacy Policy. In this case, we will inform you about it and ask you to familiarize yourself with the latest version of the Privacy Policy.

9. Where to turn in case of questions or confusion?

In case of any questions and uncertainties related to this Privacy Policy, the processing of personal data, or in the case of your legal rights, if you wish to access, delete (in certain cases) or correct your personal information, please contact us using the contact information below:

Email: info@perfectionmedia.lv

Phone number: +371 29225553


10. Terms of use of cookies

The Perfection Group website may use cookies.

Cookies are small text files that a web browser (such as Internet Explorer, Firexox, Safari, etc.) saves on the user's end device (computer, mobile phone, tablet) when the user visits a website in order to identify the browser or save information or settings in the browser. Thus, with the help of cookies, the website acquires the ability to save the user's individual settings, recognize him and respond accordingly, with the aim of improving the experience of using the website.

Depending on the functions to be performed and the purpose of use, We use:

mandatory cookies: necessary for the user to be able to freely visit and browse the website and use the features it offers, including obtaining information about services. These cookies identify the user's device, but do not reveal the user's identity, nor do they collect or aggregate information. Without these cookies, the website will not be able to function fully, for example, to provide the user with the necessary information, provide the requested services or connect to a profile or apply for a service. These cookies are stored on the user's device until the web browser is closed.

functional cookies: with the help of these cookies, the website remembers the settings chosen by the user and the choices made, so that the user can use the website more conveniently. These cookies are stored permanently on the user's device.

Perfection Group uses cookies to improve the experience of using the website: to ensure its functionality. The web user cannot refuse the use of mandatory and functional cookies, because without them full use of the website is impossible.

Our website may contain links to third-party websites that have their own terms of use and personal data protection, for which Perfection Group is not responsible.

 

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.